Facility Forward
By: Natalie Kayiwa
Language: en-us
Categories: Business, Entrepreneurship
The essential guide for commercial facility service founders. We dive deep into the business stories, systems, and strategies of industry leaders—exploring their biggest successes, critical failures, and the exact AI and automation tools they use to eliminate administrative friction and scale their business profitably. Learn from the best how to build a resilient, high-efficiency service empire.
Episodes
The Chemistry of Clean: Chlorine Dioxide vs. Ozone for Smoke Odor & The Power of Germ Shield
Jan 08, 2026Join us as we dive deep into the world of professional odor removal with Dave Robinson owner of Master Germ and Odor Removal.
We explore the chemistry why chlorine dioxide is 10x more effective than traditional ozone treatments for eliminating stubborn odors like cigarette smoke and curry, and why it's the safest non-toxic option for residential and commercial spaces. We also uncover the fascinating technology of Germ Shield, a permanent, spike-based antimicrobial that uses physics to kill 99.9% of germs, mold, and viruses on contact, offering a superior alternative to traditional disinfectants. Understand the science that is making h...
Duration: 00:32:59From Employee to Entrepreneur: How Michael Shafer Built a Commercial Janitorial Powerhouse
Dec 23, 2025Michael Shafer, founder of Schafer Facility Solutions, shares the pivotal moment he left a secure corporate job to launch his own commercial janitorial company. Dive into his story of taking a major risk, securing a foundational client, and the biggest lessons learned in the first two years of building a quality-focused service business in a high-turnover industry.
Duration: 00:23:33Proactive Tree Care: Saving Your Ash Trees from the Emerald Ash Borer
Dec 15, 2025The Emerald Ash Borer (EAB) is responsible for the "genocide" of over 200 million ash trees across North America. Many homeowners and property managers mistakenly believe that once a tree is infested, it's too late, leading to costly removals that can run into thousands of dollars.
In this episode, we speak with Kenneth Anderson, founder of Ash Tree Care, who reveals the truth: treatment is highly effective and surprisingly affordable. Kenneth shares the critical signs of EAB infestation to look for, explains why proactive treatment is always better than reactive removal, and discusses his innovative business...
Duration: 00:26:22From Leap to Leader: High-Stakes Facility Management in Healthcare with Stage2FM
Dec 04, 2025Welcome back to Facility Forward! In this episode, we sit down with Adam Thordarson, founder of Stage 2 Facility Management, to dive into the challenging, high-stakes niche of managing facilities in healthcare and other highly sensitive environments.
Adam shares the unique blend of personal interest and professional drive that led him to focus on complex technical systems, compliance, and the profound meaning found in serving environments critical to community well-being.
In this episode, you will learn about:
The High Stakes: Discover the critical challenges in managing facilities... Duration: 00:27:43The 90% Pivot: Medina Lawn Care’s Blueprint for Commercial Growth and Operational Excellence
Nov 21, 2025In this episode of Facility Forward, we speak with Carlos Mandana, the current owner of Medina Lawn Care, a company founded by his father in 1967. Carlos shares the incredible story of how he strategically navigated a massive market shift, moving the company from 100% residential to over 90% commercial clientele.
Carlos dives deep into the philosophy and systems that allowed him to secure major public contracts, including the Lincoln Park Zoo, and maintain client loyalty in a highly competitive industry.
In this episode, you will learn:
The Strategic Pivot: The... Duration: 00:27:45The Clean Go Pivot: How to Future-Proof Your Facility Service Business
Nov 20, 2025In this episode of Facility Forward, we sit down with Roman Peysakhovich, the visionary founder of Clean Go, a service company that has successfully scaled its commercial cleaning operations to over 25 major cities.
Roman shares the non-obvious strategies behind their hyper-growth, focusing not just on market expansion, but on building a resilient, adaptable business model that can survive critical pivots—including the challenges faced during COVID-19.
In this episode, you will learn:
The Adaptability Imperative: Why quick response to market shifts and resilience are more important than rigid pl... Duration: 00:19:30