Secondhand Sessions

Happy New Year! I’m kicking off 2026 with a raw, solo session recorded from the front seat of my car, looking at the doors of our brand-new 44,000+ sq. ft. ReStore.

This episode isn't just an update; it's a response to everyone who says "it can't be done." From spam emails telling me this podcast will fail, to industry consultants telling me my sales goals have "no precedent," I am leaning into the doubt. I'm sharing the story of how we opened our doors with zero advertising, no building sign, and managed to hit a nearly $11,000 weekday on wo...

Duration: 00:07:13

This special live podcast session, recorded in front of an audience of 200 Large ReStore operators, features Dwayne Spencer, CEO & President of Memphis Habitat for Humanity.

Join us for his powerful call to action for executive leaders to fundamentally rethink the role of their retail operations.

Dwayne and the host BJ Breish unveil how the Habitat ReStore is evolving from a mere revenue generator into a vital community asset and a multiplier of the organization's mission and heart.

Executive leaders, listen closely: The future of your thrift operation isn't just about sales—it's about co...

Duration: 00:59:10

Are you ready to revolutionize your nonprofit thrift operation? Buckle up for an inspiring and insightful marathon session recorded live from the Vendor Hall at the Habitat for Humanity Large ReStore Symposium in Memphis!

Join me as I throw out the traditional interview format and take you on a walk-through adventure, interviewing a massive variety of vendors whose cutting-edge products and services are transforming what we do every single day.

This episode is a powerful call to action, emphasizing the critical role of sustainable practices, technology integration, and powerful vendor partnerships in driving growth and...

Duration: 02:16:06

All in 10 minutes.

In this special solo session, host BJ hits the pause button on the usual interview format for a critical pre-conference primer. The driving theme: while the Large ReStore Symposium (LRS) agenda is packed, its true value lies solely with the people—the listeners and leaders who drive the mission.

BJ gets candid about his own journey, detailing the "wonderful, magical world" of permitting delays while opening one of the country's largest ReStores. His hard-won lesson: stress-test your stress test and build financial contingencies for delays completely outside of your control.

In...

Duration: 00:09:10

Thrift leaders, are you ready to drive data instead of trucks? Get ready for a revolution!

In this episode, we're announcing a groundbreaking deal with a company that’s harnessing the power of AI and comprehensive software to completely transform the non-profit thrift industry.

Forget what you think you know about Resupply—this is a new chapter. We're diving deep into how this cutting-edge technology is not only streamlining operations, but also lifting a significant operational burden from your shoulders. We're talking about a brand-new model of subsidized donation pickups—a trial we're set to embark...

Duration: 00:51:24

In this session, we uncover the incredible journey of John Kunzelman, manager of a Habitat for Humanity ReStore, and a true pioneer in redefining what thrift truly means. Get ready to be inspired as John shares his leadership playbook for cultivating success far beyond the balance sheet. He'llreveal how he transforms a simple store into a powerful engine for change, from groundbreaking sales strategies that ignite growth, to the power of social media in fostering deep community engagement, and the invaluable role ofthe volunteers and staff who are the very lifeblood of these operations and the key to his...

Duration: 01:05:09

In the face of unprecedented obstacles, have you built a team you'd "go to war with"? A team ready to confront any challenge, big or small, with resilience and unity? If you aspire to cultivate such a powerhouse team and are seeking data-driven insights to navigate the complex world of non-profit thrift, then you absolutely cannot miss this epic, vulnerable, and powerful session.

Join us for a conversation that inspired the Podcast, a truly impactful conversation with Angy Smith from Habitat LA, who shares her extraordinary journey in the non-profit thrift industry. While the devastating impact of...

Duration: 01:22:59

In this session, Greg Bradley, an expert in the thrift store industry with Recolor (a recycled paint company), shared invaluable insights into the unique world of thrift operations. He "Paints" a clear message: empowering operators is essential for growth.

Bradley highlighted the need for thrift store managers to feel equipped and encouraged to make decisions and embrace innovation within their programs. This autonomy allows them to adapt to evolving market conditions and community needs, ultimately driving success. He also discussed the strategic benefits of purchasing products to enhance store offerings, further empowering operators to diversify and grow.<...

Duration: 00:53:54

In this conversation, John Garton, the Chief Financial and Operating Officer of Habitat for Humanity of South Central New Jersey, shares his journey with the organization, his transition to consulting, and the unique challenges and opportunities within the nonprofit thrift store sector. John emphasizes that for CFOs, looking beyond the numbers is vital to helping operators navigate the challenging retail market. He highlights the critical importance of empowering thrift leaders, explaining how a CFO's strategic involvement can significantly impact an organization's mission and bottom line. Garton delves into strategic planning within the nonprofit thrift model and the profound impact...

Duration: 00:58:22

In this session, BJ Breish interviews Jeff Bridgman, the ReStore Director at Asheville Area Habitat for Humanity, delivering a powerful narrative of resilience and community spirit. Jeff recounts his journey within Habitat over the past 11 years and how it's evolved.

The conversation powerfully showcases the extraordinary resilience demonstrated by the team and the broader community as they navigated the significant challenges posed by Hurricane Helene. Jeff articulates how the ReStore transcends being a mere retail outlet; it's a cornerstone of the community, embodying the mantra, "we are community" He shares insights into innovative revenue strategies and highlights...

Duration: 00:53:08

In this session, James Fuller shares his journey as the manager of the Cheyenne ReStore, detailing the transformation of the store from a struggling operation to a thriving retail success. He emphasizes the importance of community engagement, education, and collaboration with other stores. James discusses various strategies for growth, including operational changes, effective donation management, and the significance of attending conferences for professional development. He also addresses the challenges facing thrift stores today and the need for adaptability in the evolving retail landscape.

James C. Fuller - Restore Operations Manager

Habitat for...

Duration: 01:02:49

In this episode of Secondhand Sessions, BJ Breish and Jessica Rennard discuss the evolving landscape of the resale industry, focusing on Jessica's extensive experience in secondhand clothing and the importance of sustainability. They explore the challenges faced by thrift stores, the role of technology in inventory management, and the significance of partnerships with nonprofits. The conversation highlights innovative marketing strategies and the future of thrift as a viable option for consumers looking to make environmentally conscious choices.

https://www.linkedin.com/in/jessicarennard/

https://www.helpsy.com/

Duration: 00:50:24

In this episode, Bob and BJ discuss the transition from traditional retail to thrift store management, emphasizing the importance of collaboration, team culture, and adaptability in the nonprofit sector. They share insights on leadership, employee engagement, and the unique challenges faced by thrift stores, while also highlighting the significance of maintaining a positive work environment and the impact of mission-driven work on team morale.

Takeaways

Collaboration is key to success in thrift stores.Building a positive culture enhances employee morale.Energy in the store translates to customer experience.Leadership requires...

Duration: 01:13:50

Welcome to Episode 1 of Secondhand Sessions. This marks the beginning of a new podcasting adventure to capture voices and perspectives throughout the Thrift Industry! Join host BJ Breish as they reconnect with an old friend and fellow thrift industry veteran, Josh. Their candid conversation in the broom closet of a future thrift store covers a range of topics, from store real estate and cost-saving strategies to product mix, the critical role of merchandising, and the challenges facing thrift stores today. Get an inside look at Josh's growing thrift store operation (currently two locations, soon to be three) and learn...

Duration: 00:49:47

Welcome to Secondhand Sessions, a podcast dedicated to the non-profit thrift store community. Your host, BJ Breish, brings years of thrifting experience but admits to being a complete podcasting novice, making this a learning experience for everyone. This passion project aims to deliver genuine, unscripted conversations with leaders in the thrift industry, exploring their stories, insights, and visions for the future. The podcast's mission is to inspire, connect, and share resources to help thrift stores thrive in today's challenging retail landscape. Importantly, this is not an endorsement platform. While industry leaders and partners will share their opinions and ideas...

Duration: 00:02:35