The Perfect Scam

Remote work, which was a necessity for many during the pandemic, is now commonplace. While it's hard to beat the commute, criminals are paying close attention to this trend too. In this episode, a recent MBA graduate lands what feels like her dream job at a start-up that advocates for women's empowerment. The company culture is great and the job is interesting. But when her paychecks never show up, she begins to suspect the work-from-home job is too good to be true.

Amy Nofziger, Sr. Director of Victim Support for the AARP Fraud Watch Network™, stops by The Perfect Scam to discuss some new variations on old scams and the tactics criminals are using to exploit our vulnerabilities during this busy time of year. Learn what you should never do if you receive a mysterious package and why you should always hang on to those little receipts that come with your gift card purchases. Amy also shares the latest AARP research on holiday scams.  

Hilarie, a dedicated Philadelphia sports fan, plans a weekend doubleheader to attend both a Phillies and an Eagles game with a friend. After successfully purchasing Phillies tickets through a Facebook resale group, she uses the same method for Eagles tickets—only to discover the promised tickets never arrive. Meanwhile, the NFL notices a rise in ticket fraud and seeks assistance from the NYPD. Detective Mike McCaffrey identifies the culprit, Nikhil Mahtani, who has defrauded sports fans and stolen thousands of dollars in a massive, multi-state ticket scam spanning five years.

A call from someone claiming to be from the Federal Trade Commission sends Linda on a quest to transfer $25,000, believing that she is assisting them in catching a criminal. The caller warns her not to tell anyone what she's up to, but perceptive bank employees at multiple branches suspect a scam and throw up roadblocks. Meanwhile, they alert Linda's children, who work quickly to get between their mother and the criminals. 

A prominent philanthropist and the center of New York society, Brooke Astor lived a tumultuous yet glamorous life. Left a fortune by her third husband, Vincent Astor, Brooke planned to live out her later years at her country estate. But when Brooke's son refuses to let her do so, then sells his mother's favorite painting (worth over $30 million), grandson Philip decides to step in. Philip's efforts to return his grandmother to the country home she loved would uncover one of the most prominent cases of financial elder abuse in U.S. history, with millions lost and a family torn...

Jana always tries to do the right thing, so when she receives a call from the sheriff's office stating that she missed jury duty, she panics. She thinks back to studying for her American citizenship exam and learning how important it is to respond to a jury summons. She doesn't remember receiving a notice, but the officer knows all her personal information and says she will have to pay a $9,000 bond or face arrest. Jana spends the next several hours driving from the bank to various crypto ATMs, trying desperately to meet the payment demands. When Jana discovers that...

After several years of investing in crypto, Glen has built up a sizeable nest egg. The money means security and the ability to buy a home. One day, when trying to log in to Coinbase, he realizes that his account is locked. Seconds later, he receives a call from "Coinbase support." The customer service agent explains that due to a major data breach and the high volume of hacks, they are now being instructed to reach out and assist customers directly. He walks Glen through the account recovery process, which is reassuring, but within a day, Glen's account is...

When a couple pulls up to Gene's North Carolina home looking for their beagle puppy, he is not sure what to make of it. But soon, a steady stream of would-be pet owners arriving in the following days and weeks makes it clear that criminals are using his address to pull off their scams. Gene is patient and helpful with the disappointed families. Even after a fire destroys Gene's home, the scams continue

Dorothy is looking for a part-time job that will enable her to work from home and accommodate her medical disability. After applying for numerous jobs and posting her résumé online, she receives a message about an app testing job. It seems like a great fit, since she has done similar work in the past, but the complicated system has Dorothy adding her own money to an account in order to unlock elements. It's a scam that has exploded in recent months - task scams are now the single biggest scam facing job seekers. 

Wall Street Journal reporter Robert McMillan and FBI agent Joe Hooper recount the story of Christina Chapman, a Minnesota woman who is drawn into the world of laptop farming. She is struggling to make ends meet, living in a trailer without running water, and a job offer to be the US representative for an international company is a godsend. Laptop farms gained popularity in 2020 with the rise in remote work, allowing North Korean workers to evade sanctions, infiltrate American companies, and funnel money directly into North Korea's weapons programs. They hire people, like Christina, to run dozens of computers...

In part 2, victims of a nationwide fraud scheme join forces on a Facebook group and share their stories with investigative journalist Lou Raguse of KARE in Minneapolis. Someone is selling water purification devices to entrepreneurs, who think they are getting in on the ground floor of a great opportunity, but then fails to deliver the promised gadgets. Lou discovers the criminal's identity is Charles Fields, a suburban Minneapolis father who uses a host of aliases to pull off the scheme. Lou and the victims' dedication, along with the discovery of key evidence in an unusual place, help law enforcement...

Job seekers all over the country answer ads for sales positions at a water filtration company. The offer is promising, and the contracts look professional. The only catch is the initial $5000 investment in a water purification unit. However, when the prepaid units never arrive, people begin to realize they are victims of a scam. They form a Facebook group, band together, and convince investigative journalist Lou Raguse to take up their cause. Will they get justice?  

Online criminals love cryptocurrency for many reasons – it's anonymous, can't be traced, and payments are irreversible. So when Paul discovers he has been targeted by a crypto scam and the thieves have stolen $450,000, he is resigned to the fact that he may never see that money again. That is, until an online search leads him to Wisconsin police detective Scott Simons. Following the trail of the stolen money, Detective Simons traces it to a private crypto wallet and eventually recovers $80,000 of Paul's money. Detective Simons works with the non-profit Operation Shamrock to offer hope to scam victims and fight tr...

A tech support scam leads to criminals stealing one woman's life savings in gold bars. Gold bar scams have exploded in popularity as gold prices hit all-time highs. In this episode, Bob talks with a gold store dealer and a detective who are sounding the alarm about this trend. Hear how they are using gold bar sting operations to nab the criminals.  

In part 2, a call from Reuters journalist Brian Grow confirms Diana's worst fears about what really happened to her stepfather's remains. As Brian digs deeper into the story, the truth he uncovers about Sunset Mesa Funeral Home and the body brokering scheme is worse than anyone could have imagined. The conviction of Megan Hess brings some needed closure to families devastated by her shocking betrayal of trust.

Planning a loved one's burial or cremation is a difficult experience under the best of circumstances. When Diana's stepfather, Cactus, gets sick during the early stages of Alzheimer's and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under mysterious circumstances, it sets off a series of events that not only exacerbates the family's grief, but also tips off a lengthy investigation by Reuters journalists that rocks a small community in western Colorado...

In this 2023 episode, Huntington, West Virginia, is an idyllic college town on the Ohio River, but it's also the epicenter of a massive international internet crime ring. Federal prosecutor Katie Robeson hasn't been on the job long when she learns that a woman in Huntington is acting as money mule, transferring millions of dollars overseas. Following the money, Katie and her team uncover an elaborate network of criminals, based in Huntington, targeting people all over the country.

In this bonus episode, Bob talks with two of the nearly 150 trained volunteers who answer calls on the AARP Fraud Watch Network Helpline. Dee and Mike, both scam survivors, draw upon their experiences to offer emotional support and guidance to people who have recently been targeted. The helpline is a free resource available 5 days a week.

If you or a loved one has been targeted by a scam, call the AARP Fraud Watch Network Helpline at 877-908-3360. 

When Joe can't get his Apple Pay payment to go through, he does a quick search for their customer service number and reaches an operator named Daisy. Daisy informs Joe that his account has been flagged – criminals have compromised his identity and are coming after his life savings. But there is nothing to worry about, Daisy works directly with the FBI, and she will help him protect his assets. Over the following months, Joe is in constant contact with Daisy as she helps him transfer his savings and precious metals investments to safe accounts. He tells her all about hi...

A trusted friend introduces Taylor to a man named Sylvein William Maximilian D'Habsburg XVII, a tech whiz and the inventor of a fascinating new robotic technology. His gigantic insect-like robots promise to be a game changer in military applications. He offers her what feels like the opportunity of a lifetime, getting in on the ground floor of this innovative tech, and she invests $50,000 of her inheritance. But the returns she is promised never materialize, and when she seeks to withdraw her funds, Sylvein makes excuses and reveals he's under investigation by the FBI. Ultimately, Sylvein pleads guilty to stealing...

Diane is still mourning the death of her boyfriend when a game of Words With Friends leads to a connection. The man claims to be actor Keanu Reeves. While initially skeptical, the video chat and voice messages he sends eventually convince her of his identity. As the relationship deepens over three years, "Keanu" will borrow thousands of dollars from Diane for an ongoing legal battle with a former manager. He also asks for her help receiving funds for his charity, which unwittingly makes her a money mule. When a police detective comes knocking at her door, she realizes the...

John is in the market for a pickup truck when he comes across a Facebook Marketplace ad for a 2021 Dodge Ram. It needs a little TLC, but it's a reasonable price, and he's had luck buying used cars online before. He does his research by checking the VIN on multiple sites, consulting friends in the auto business, and even taking a mechanic friend with him to pick up the truck. So, a couple of weeks later, when he finds himself in his new truck suddenly surrounded by police cars, he is shocked to learn that the vehicle is stolen...

Dreama and Larry's house is undergoing renovation after a tree fell on it. Since they cannot live there during the repairs, they set up security cameras to monitor the property. To their surprise, they notice a couple repeatedly visiting the house. Alarmed, Dreama and Larry register for a free alert system that will notify them of any changes to their property records. Just two days later, they receive an alert. Unbeknownst to them, Michelle Cherry and Victor Rodriguez have filed a quitclaim deed that will quickly and easily transfer ownership of their home. A quitclaim deed is typically used...

Karen is experienced in investing, but she hopes to boost her retirement savings by joining an investors group on WhatsApp. After a few months of receiving positive trading tips, she follows the advice to invest in several stocks in Asian markets. Her portfolio plummets, losing tens of thousands of dollars. Karen is the victim of a classic "pump and dump" scam: scammers buy a very cheap stock, persuade investors to buy by spreading deceptive claims, and then sell their shares once the price rises, leaving investors with a loss. Learn how AI and an army of bots are making...

In this 2021 episode, Rochelle scores a great deal on a house in northern Virginia, only to have her dream home transformed a few months later into Pet Scam Central. Day after day, strangers show up on her doorstep, claiming they've arrived to pick up a puppy they paid for. Some have driven over six or twelve hours with their family. Unfortunately, Rochelle must break the news that she has no puppies to sell, and the hopeful would-be owners leave heartbroken, confused and out hundreds of dollars. Even worse, over the course of a year, Rochelle finds herself accused of...

In part 2, as 72-year-old Steve Steele is released from jail, not only can he hardly stand or walk, but he is worried about how he will recover the property stolen by Elizabeth, the caregiver who worked for him. That's where Steve's attorney, Brent Smith, comes in, waging what becomes a nearly two-year battle.

In this 2021 episode, after 72-year-old Steve Steele's life partner passes away, his housekeeper, Elizabeth, offers to work as his caregiver. Over time, Elizabeth takes over Steve's finances, even persuading him to deed her his homes. It all comes to a head one Christmas Eve, when Elizabeth accuses Steve, who can hardly stand or walk, of assault, and the police cart him off to jail for months. When the public defender's investigator meets Steve, though, she quickly senses this is elder abuse. The judge agrees and releases Steve, but now he faces an even bigger battle: How does he get...

Longtime homeowners on Chicago's West Side trust Mark Diamond to help them access funds and carry out necessary home repairs. However, they are often unaware that they are entering into reverse mortgage agreements. The repairs are never completed, and Diamond disappears with the money, leaving families desperately struggling to save their homes from foreclosure.

Douglas is enjoying a second career as an artist, selling his paintings online and in gallery shows. People occasionally ask about non-fungible tokens (NFTs) of his work. Still, he never gives it too much thought until a woman on LinkedIn approaches him with what seems like the opportunity of a lifetime. Her company can convert his artwork to an NFT for free and sell it for him. He signs a contract and sets up a cryptocurrency account, and within a few months, he gets the good news that the image has sold. After paying large sums in fees and...

When Chloe's mom experiences a medical emergency, Chloe rushes to be by her side. Amid the stress and chaos of the following days, her mother's cat, Percy, slips out one evening. Chloe and her family do everything they can to find him, but after several days, Percy still hasn't returned. Then, they receive a call from the "Tampa Bay Humane Society" stating that Percy has been hit by a car and needs emergency surgery. The family acts quickly to pay the requested fee of $2,000. However, when they don't hear back about Percy's condition, they realize with heartbreak that it wa...

In part two, law enforcement narrows in on Kota Youngblood and his scheme to steal millions of dollars from neighbors and fellow hockey league parents. His cruel lies have many believing that his life and, in some cases, their own lives are in danger from a Mexican drug cartel. The stories are so convincing that some victims are hesitant to talk to the FBI.

Kota Youngblood is known as a larger-than-life character in his small Texas town, spinning wild tales of military service and work as an undercover federal agent to his neighbors and acquaintances from his son's hockey league. His deceptions – from investments in rare coins and sports memorabilia to stories about drug cartels and kidnappings – steal millions and send one family into hiding. 

In this bonus episode, Bob sits down with Josh Margolin, writer and director of the action and comedy film, Thelma, to discuss Josh's real-life inspiration – his 104-year-old grandmother, Thelma, and her frightening experience as a scam victim. Josh took the experience to heart, especially because the criminal pretended to be him. Thelma is winner of the 2025 AARP Movies for Grownups Award for the Best Intergenerational Movie.

Jordan is a star athlete and homecoming king who is packing for a beach vacation when he receives a message on Instagram. The account is of an attractive girl named Dani. Jordan exchanges flirty messages with her, and eventually, she convinces him to send an explicit photo of himself. That's when everything changes. Dani threatens to send the photo to his family and friends if he doesn't pay $1,000. Jordan tragically sees no way out and dies by suicide. Law enforcement tracks the crime to brothers in Nigeria, and in a landmark case, extradites them to the US where they...

In part 2, US Postal Inspector Cory McManus is hot on the trail of criminals running an elaborate romance scam network. After identifying dozens of victims, he arrests two suspects who've been acting as money mules. They quickly give up information about how the scam works and the name of the ringleader, Wisdom Onyobeno, who lives in Atlanta. Onyobeno's many victims finally get justice when he pleads guilty and is sentenced to 10 years in federal prison.

When Debbie's mother passes away suddenly, she is not prepared for what she finds. While sorting through financial records and paperwork, she discovers correspondence with the US Postal Inspection Service and letters to a victim's advocate. Debbie learns that her mother was hiding the painful secret that she was the victim of a romance scam that had stolen over $400,000 from her. But a US Postal Inspector is putting together the pieces to catch the ringleader of the elaborate, wide-ranging romance scam empire that is stealing millions of dollars from dozens of victims. Will Debbie get justice for her mom?<...

In this 2021 episode, when Shirley Gibson learns that her property in Miami's historic West Grove neighborhood has been sold by someone using a forged deed, she is determined to fight. Working together with journalist Phil Prazen and lawyer David Winker, they uncover an elaborate real estate scam targeting dozens of elderly property owners in this historically Black neighborhood. Law enforcement is soon on the trail of the criminals, but will Shirley get her land back?

In this 2021 episode, Miami's historic West Grove neighborhood has recently become a hot real estate market. So hot, in fact, that it has attracted the attention of scammers. It wasn't always so. Shirley Gibson's family has owned property in West Grove since her great-grandmother immigrated from the Bahamas over 100 years ago. Now in her 80s, Shirley had hoped to pass on the property to her niece and nephew. But when Shirley goes to pay her taxes one day, she learns that her property has been sold without her knowledge for $230,000. When another of her properties shows up on Zillow...

Suzi and Gary retire to Tucson and find the perfect house with a less-than-perfect kitchen. They love to cook and entertain, so they put their energy and money into renovating their dream kitchen. Construction starts and is going smoothly until the payment for cabinets is due. The designer requests immediate payment by wire transfer, but a week later they discover that the designer never received the payment. Suzi and Gary discover that they are the victims of a BEC (business email compromise) scam.

Retired priest, Father Robert Banzin, has devoted his life to the service of others. Now in his 80s, he continues to preach every Sunday at his Chicago-area parish. Father Bob, as he is known in his community, gets an alarming email claiming that his PayPal account had been used for a purchase on eBay. Concerned, he calls a number he believes to be PayPal's customer service and is informed that his bank account has been compromised. Within weeks, every penny of his life savings had been stolen. But all is not lost, as former students and parishioners rally to...

In part 2, Chris and his family try without success to stop their father, Alfred, from sending money to a series of criminals he met online – some claiming to need medical care and one even impersonating WWE wrestler Alexa Bliss. One day when Alfred comes to him asking for a $5,000 loan, Chris thinks it could be a turning point. The optimism is short-lived, however, as Alfred's story will soon take an even more tragic turn.

When Alfred's sons notice unusual transactions on their dad's bank statements, they start asking questions. But Alfred's reaction tells them that there is much more to the story than he is letting on. The family spends the next several years trying desperately to disentangle their father from various scams, one even involving an online romance with an impostor posing as WWE wrestler Alexa Bliss.

After 25-year-old Niki Hutchinson loses her mother, she uses some of her inheritance to start fresh in California. Not knowing anyone, she does what many people do today and joins a dating app to make connections. She develops a friendship with a man named Hao and, in time, he offers to teach her how to invest in cryptocurrency. With some small successes and lots of encouragement from Hao, she dives in and invests her inheritance, plus some of her dad's money as well. That's when her friend becomes less helpful.

When Cathy's disabled husband loses his Medicaid coverage, she must look for a job to help pay the rent. The retired Army Reserve veteran has impressive work experience, so when she puts her resume online, she almost immediately gets an offer. The job is for a shipping company, receiving, inspecting, and forwarding packages, and it allows her to work from home while caring for her husband. It seems like the perfect job for a while, but when they offer her a promotion to purchasing agent, it could end up putting their home in jeopardy.

80-year-old David lives in a tight-knit community, frequently helping his neighbors with yard care and other tasks. So when he gets a knock on the door from two brothers claiming they are working on his neighbor's home, and noticed a hole in his roof, David agrees to let them fix it. But one repair turns into many as the brothers find more and more work that needs to be done on his house. David's daughter is suspicious, and when she finds out that the work has cost her father over $450,000, she jumps into action to help catch the criminals.<...

Rodney Baldus, a retired truck driver from Minnesota, believes he is the recipient of a large inheritance belonging to his late wife. The inheritance is in Italy, but he is told he must first fly to Africa to sign papers before going on to Italy. Since his travel expenses are all paid for, Rodney is not suspicious of criminal activity. Unfortunately, Rodney is now sitting in a crowded jail cell in Mozambique with little hope of ever getting out, and his daughter, Nicole, fears for her diabetic father's life. Rodney is what is sometimes called a blind mule, a vi...

Ray is retired but always looking for interesting opportunities. So, when he gets a cold call from a whiskey brokerage firm asking if he wants to invest in some of the world's rarest whiskeys, he's intrigued. He meets with a wealth manager, Casey Alexander, who is well-mannered and professional. Ray feels confident investing over $300,000 in whiskey, although around this time, the investment scheme catches the attention of a U.S. attorney and the FBI.

In this 2023 episode, YouTube star Kitboga has turned scam baiting into performance art, delighting his 3.6 million followers with his many characters and laughs at the expense of online criminals. It started out as pure curiosity, and a way to avenge his grandparents who'd been victims of scams, but along the way, he's helped return money and hijacked accounts to victims, and he's taught a lot of viewers how online scams work. Bob sits down with Kitboga for a humorous and enlightening conversation. 

In this 2022 episode, host Bob Sullivan welcomes special guest Alexis Conran. Conran's insight into the mind of a con man comes from acting as one on the popular BBC show The Real Hustle. On the series, Conran, an actual trained magician, and his team perpetrate scams on unsuspecting consumers and then reveal the crimes to the victims (now in the hundreds), all in the name of educating the public. Conran discusses what he's learned about the criminal mindset and what he has identified as the elements of deception.

We use our smartphones for just about everything these days, and that makes them a prime target for scammers. Online banking often relies on a code sent in a text message to verify the account holder's identity, but criminals have figured out a way to impersonate the phone and intercept these messages. This is exactly what happens when Jeff receives an SOS message on his phone, and before the day is over, thieves steal tens of thousands of dollars from him. The good news is, there's a simple thing we can all do to safeguard our phones and our a...

Imagine you've just had everything stolen from you by a ruthless scammer. You are wondering how you will pay your bills, maybe even have enough money to buy food. And then a bill arrives from the IRS – you owe taxes on the stolen money. Unfortunately, scam victims across the country are getting hit with huge tax bills thanks to a change in the tax code a few years ago. In this episode, you'll meet Chester, a retiree from California who is living this very nightmare right now, as well as the lawmakers working on the bipartisan effort to change the ta...

Thanksgiving is a time for sharing food with family and feeling grateful. It means a lot to Georgete, a struggling mom who just wants to make the holiday special for her kids. She relies on SNAP (Supplemental Nutrition Assistance Program) benefits to get by, and when her Thanksgiving dinner is essentially stolen from her, she is devastated. The theft is part of a highly organized crime and Georgete is one of hundreds of thousands of victims, resulting in $150 million of taxpayer money stolen by criminals. And the scam is still happening all over the country, hurting an already vulnerable...

Alice hires a local handyman, Joey, as a live-in caregiver after her shoulder surgery. She recovers, but soon COVID-19 hits, and Joey, who is down on his luck, stays on to help around the house. Alice has known Joey for years and trusts him completely. But one morning when she opens her monthly bank statement, everything about her relationship with Joey changes.

Debbie, a Colorado native and mother of three adult children, leads a fulfilling life of travel, salsa dancing and volunteer work. While her life is full, she would like to have someone to share it with. So, Debbie looks for love online and meets a seemingly great guy named Russell who claims to be a successful businessman. After weeks of daily texts and phone calls, they plan to meet. That's when things get complicated – Russell, who is dealing with a work crisis overseas, needs her help to make some bank transfers. As a seasoned international traveler, Debbie is familiar wi...

It's a typical busy day for Amanda as she sees her teenaged daughter off to work. But five minutes later, everything changes when she receives a call from a local number and hears her daughter's voice crying. A man comes on the line with a chilling threat for Amanda if she doesn't do exactly what he says. Technologies like AI are making virtual kidnappings and similar scams easier than ever for criminals. Bob talks with Vijay Balasubramaniyan about this ever-evolving technology and how listeners can protect themselves.

Dennis, an 82-year-old proud father and grandfather, makes a connection with a woman he meets on Facebook named Jessie. Jessie claims to have made a lot of money through crypto investments and offers to teach Dennis how she did it. Having developed a trusting relationship with Jessie and hoping to build an inheritance for his family, Dennis decides to invest his savings. When it is revealed that the investments are a scam and Jessie is a fraud, a devastated Dennis takes his own life. Now his son and daughter share his story in hopes of reaching just one person...

In this 2019 episode, Marlene is enjoying the Atlantic City boardwalk with a friend when a young woman approaches her. The woman introduces herself as Savannah and offers to give Marlene a psychic reading. Figuring it will cost her just a few dollars, Marlene takes her up on the offer. Savannah takes Marlene back to her shop. During the reading she picks up on many of the troubles Marlene is facing in her personal life. Having gained Marlene's trust, Savannah offers her various items for sale in the shop, promising that they will solve her problems. Marlene chooses a few...

In Part 2 of this 2022 episode, Darlene Asher, as the head of her local dart league, has been leading the charge to help Jeremiah Jon Smith, who they believe is dying from cancer. But when Jeremiah's wife leaves him, she shares her doubts with Darlene about his illness. A police investigation reveals the devastating truth: Jeremiah has been faking his cancer and exploiting his friends' generosity in order to line his pockets.

In this 2022 episode, Darlene Asher is the head of her local Minnesota dart league, a close-knit group of dart enthusiasts who rally around champion dart player Jeremiah Jon Smith when they learn he is dying from cancer. They raise thousands through fundraisers and a GoFundMe page, going as far as paying for Jeremiah's wedding. It seems like they're doing the right thing, so why does Darlene have doubts?

Kim is grieving the tragic death of her son, who was serving in the Army, when she learns that she is the sole beneficiary of his military death benefit. To help with financial decisions at such a vulnerable time, an adviser named Caz Craffy is offered by the military. Kim plans to use the money to buy a home, but Craffy insists that she make investments in stocks of specific interest to him. One day Kim is contacted by the FBI and learns that Craffy is under investigation for redirecting military benefits to investments that pay him high commissions.<...

Neill is a successful ER physician and business owner who has regrets after a recent missed investment opportunity that proved to be lucrative. So he jumps on board after meeting Clinton Herzog who is offering buy-ins for his dental clinic chain in Austin, Texas. Unfortunately, this new investment opportunity turns out to be a classic Ponzi scheme and Clinton disappears with hundreds of thousands of dollars from the doctor and his friends.

The Publishers Clearing House Sweepstakes is famous for showing up at winners' homes with a giant check and transforming lives. So when Kathy receives a call from someone claiming to be from Publishers Clearing House, saying that she's the next lucky winner, she begins dreaming of all the good she can do for her friends and family. However, after several months of empty promises and tens of thousands of dollars in "taxes" that she must pay upfront, a concerned neighbor convinces Kathy to go to the police.

When Penny signs up for a few magazine subscriptions, she thinks she is helping some kids with a school fundraiser. Little does she know that it will lead to years of harassment from telemarketers and the theft of much of her savings. But it will also lead Penny and her sister Nancy to help bring down a 20-year conspiracy that robbed more than 150,000 victims nationwide of millions of dollars.

In this 2021 episode, an IT professional in the UK who goes by the alias Jim Browning is battling cyber scams. Fed up with robocalls disrupting his day, Jim decides to fight back. As con artists try to scam him, Jim uses his professional training to reverse engineer his way into their computers. With the ability to see everything on these computers, Jim works to thwart their operations and save potential victims. 

In this 2021 episode, credit card scammer Lisa Reid's methods are sophisticated, creative and callous. After gaining credit card information from the wealthy seniors she targets, Lisa goes on lavish shopping sprees at high-end retailers, leaving her victims with bills of hundreds of thousands of dollars. But when one of her victims teams up with the FBI, this credit card con queen is finally brought to justice.

Summer is the prime time for road trips. And as more people are out there on the roads, scammers are eager to cash in. Drivers across the country are receiving fraudulent text messages claiming they have unpaid tolls. In this bonus episode, Bob invites Eva Velasquez from the Identity Theft Resource Center to discuss this trending scam.

Volunteer firefighters are vital to the communities they serve, selflessly giving up their time to provide lifesaving emergency fire, rescue and medical services. So, when the Volunteer Fire Department in Rockville, Maryland, are targeted by a scammer while they are in the process of purchasing two new ambulances, the community comes together to their rescue.

Daniel no longer lives in his hometown of Fairfield, Connecticut, but he still owns a plot of land that was essentially his childhood backyard. When he returns to visit a sick friend, he is shocked to find that a developer has cleared the trees and is halfway through building a luxury home on his property. But how could something like this happen, when the land was never up for sale? Daniel learns how a criminal with forged documents impersonated him and completed the sale without his knowledge.

Lori is enjoying her early retirement, pursuing her hobbies and caring for her animals in rural Ohio. One day, a call from someone claiming to be from the Social Security Administration leaves her rattled. He says her information has been compromised and she must work quickly to convert her money into gold bars. What happens next is part of the dangerous trend of online crime leading to in-person, real-life meetings with money mules.

Phillip and his family are planning a move from Las Vegas to Denver and need a new place to live quickly. He finds the perfect rental house on Craigslist but he doesn't want to take any chances and flies to Denver to tour the home with the real estate agent. A few days after he moves in, a woman knocks on the door claiming she has also rented the house. They realize this is more than just a crazy mix-up when a second person arrives expecting to move in.  

Michael and Kelli are empty nesters after their three adult children move out, and they aren't prepared for how quiet and lonely the house becomes when their two dogs suddenly die. The couple turn to the internet, looking for a puppy to help fill the void left in their home and their hearts. Instead of finding a companion, the couple are targeted by criminals who steal almost every penny of their life savings.

Lindsay, an Army veteran and single mother of a young daughter with cystic fibrosis, is taking a much-needed day to reconnect with an old friend over a game of golf. A friendly older man named Rob asks to join them. As they spend the afternoon on the golf course, he tells them that he spends his time raising money for various charities. He even knows of some great opportunities for fundraising for two causes close to Lindsay's heart: wounded veterans and cystic fibrosis. But as soon as she hands over the money, Rob stops returning her phone calls.

In part 2 of this 2021 episode, Rookie FBI agent Mike meets 80-year-old Alan, who has sent $600,000 to "friends" he met online. Typically, international scammers are notoriously hard to prosecute. After hearing that Alan visited the scammers in the Middle East and Africa, though, Mike senses a unique opportunity to lure the con artists to the United States. The pair devise a scheme so that the swindlers can be arrested and convicted of their crimes.

In this 2021 episode, after 80-year-old Alan returns from a trip to the Middle East and Africa, where he visited new "friends" he made online, his wife grows suspicious that he's involved in a scam and contacts the FBI. That's when rookie FBI agent Mike gets involved. Over the next nine months, Alan becomes Mike's informant as they work to prosecute scammers who aren't even on American soil.

In part 2, James is becoming suspicious of the people who are "helping" him sell his Lake Tahoe time-share. After several months of paying fees, he learns that he's in the middle of a common, and dangerous, time-share resale scam. The people he thinks are real estate agents are actually members of a notorious Mexican cartel who have shifted their business from drug trafficking to the even more lucrative business of scams.

When James receives a call from a company offering to sell his Lake Tahoe time-share, he jumps at the chance to off-load it. They find a buyer in Mexico and draw up a contract through an escrow company in New York City. James is told he only has to pay a fee to transfer the property, which will be reimbursed by the buyer. Unexpected fees and expenses continue to pile up, but James does not get any closer to completing the sale. Little does he know that his time-share sale is connected to a dangerous Mexican drug cartel.

Jody and her husband love to travel, and they love to save up credit card reward points to make their family vacations more affordable. When they start getting notifications that some of their points have been redeemed without their permission, they are led on a monthslong ordeal to secure their accounts from criminals who are turning those hard-earned points into cash.

The pandemic is tough for Victor's small business, but the loan he receives from the Paycheck Protection Program is a lifeline. Years later, he receives a call from someone claiming to be from the sheriff's office. The caller says Victor's loan application has been flagged as fraudulent and he must pay the money back right away or face arrest. Victor doesn't realize that his loan information is public and easily accessible to scammers, who use it to their advantage.

Lorraine is grieving her father when she receives a letter claiming to be from Florida Power & Light notifying her to contact them. A kind "operator" named Anna walks her through the process of switching the account from her father to setting up a new one in her name and paying a deposit. A few weeks later, a notice from the real Florida Power & Light arrives in Lorraine's mailbox and she realizes Anna wasn't who she said she was. The criminals have gotten away with the $300 deposit, and the information they have stolen is much more valuable.

Amid quickly changing technology and social trends, criminals are constantly developing new methods of defrauding consumers. In this bonus episode, Bob talks with Amy Nofziger of the AARP Fraud Watch Network Helpline to discuss six of the fastest-growing scams. These include new forms of check fraud, celebrity impersonation, sweepstakes and grandparent scams, along with the technology of voice printing and scams related to the upcoming summer Olympics.

The criminal side of the internet, the Dark Web, is unknown to most of us. This week's guest, criminologist David Maimon, takes us behind the curtain into a world where criminals talk to one another anonymously and the personal identifying information of thousands of unsuspecting victims is up for sale. Learn how Maimon's research warns of emerging trends and how consumers can protect themselves.

After a divorce, Nancy moves to North Carolina and takes a job as a caregiver for older patients who are in poor health. The work is rewarding but challenging, and to help her unwind after long days, a roommate introduces her to Korean television dramas. She becomes a fan of one actor in particular, Paul Ahn, and follows him on social media. So she is thrilled when she receives a Facebook message from someone claiming to be Paul. They exchange messages, and the relationship quickly becomes romantic. Paul invites Nancy to visit him, but there is a catch: She...

Marlene is suffering from terrible back pain and preparing to have surgery in a few days when her computer suddenly begins flashing a fraud warning. The tech support operator tells her that her account has been compromised. Fearing the money she needs for her surgery will be lost, she pushes through the blinding pain and races to her bank and a cryptocurrency ATM in hopes of saving her money.

Employment scams are one of the fastest growing types of fraud. The recent surge can be traced to several post-pandemic factors that make these crimes even easier for criminals. In this episode, we will hear from a job seeker and an employer who've both been affected, as well as an expert who shares the red flags job seekers should be on the alert for.

In Part 2 of this 2021 episode, young ICU nurse Whitney Kirkpatrick's life is turned upside down when the police show up at her door looking for her boyfriend of nine months, Gregory Thomas. He is not the wealthy, successful oil executive he claims to be. Instead, Gregory has spun an elaborate web of lies — and he's been funding his extravagant lifestyle with Whitney's money. With the support of family and friends, Whitney finds the strength to move on and to educate others about identity theft and white-collar crime. 

In this 2021 episode, recent graduate Whitney Kirkpatrick is starting her career as a nurse when she meets Gregory Thomas, young and driven, and already the CEO of an oil company. His Southern charm, ambition and lavish lifestyle win over Whitney, her friends and her family. Then strange things begin to happen: large withdrawals from her bank account, calls from creditors late at night and pieces of Gregory's story not adding up.

Linda Khandro is a busy college professor who spends her spare time playing her harp in hospitals and hospice facilities. One day her life is turned upside down when a virus alert on her computer leads to a threatening phone call and a four-and-a-half-months long nightmare. The ordeal has her doing things she couldn't have imagined: retiring early from the teaching career she loves and buying gold bars and putting them into a stranger's car.

In Part 2, Michael, an Iraq War veteran who has fallen on hard financial times, thinks he has found help from Voyager Financial Group, which pays him a lump sum in exchange for five years' worth of disability payments. But it has only made his money problems worse. He declares bankruptcy, and now Voyager is suing him. As he prepares to defend himself, Michael make a shocking discovery: The entire scheme is illegal and Candy Kern-Fuller and Andrew Gamber of Voyager have spent years getting rich brokering these deals, while veterans like Michael are left in financial ruin.

The men and women who bravely fight for our nation are too often the target of financial criminals. After serving four years clearing roadside bombs in Iraq, Michael returns home and is diagnosed with post-traumatic stress disorder. A divorce and a series of medical emergencies leave him struggling financially and searching for some relief. Michael finds the Voyager Financial Group, which offers lump sums for military disability benefits, but Michael soon finds out the scheme will leave him in even worse shape than before.

When a fire destroys his Wisconsin home, Royce Babcock and his family are forced to live out of their garage. Desperate to get his home rebuilt, Babcock hires Tyler Hansen, who has excellent reviews and reasonable rates. Delay after delay and myriad excuses leave Babcock with no choice but to take his complaints to law enforcement. This reveals a history of Hansen and his wife defrauding homeowners all over the state.

In Part 2, Homeland Security Agent Justin Deutsch and colleagues pursue Mary Marr, the leader of a fraud and money laundering ring that defrauded hundreds of victims who thought they were buying tech stocks. A member of an elusive organization called the Knights of Malta, Marr uses a diplomatic passport to evade capture across many countries before her arrest in a beauty salon in Serbia.

In 2014, Homeland Security Agent Justin Deutsch inherits a case concerning an international fraud and money laundering ring. Callers from "boiler rooms" pose as investment brokers and peddle stocks that don't exist. Working on tips about suspicious bank accounts in Florida, Deutsch and other agents follow the money – eventually leading to the ringleader, Mary Marr. The investigation unravels a scheme that defrauded hundreds of victims around the world out of millions of dollars.

Todd Alper is a recently retired lawyer and teacher in New York City. One day in 2020, he learns that there are many people trying to locate the lawyer Todd Alper, even though he hasn't actively practiced law in several years. To his astonishment, an online search reveals a website for a law office in his name. Criminals are impersonating him in an elaborate scheme targeting owners of timeshares. Todd is devastated that his name is being used to defraud innocent people, and he begins the long fight to regain his identity and his sense of control.

In Part 3 of this 2022 episode, when Therin Miller walks into the FBI office to throw himself on the mercy of the government, he's not sure if he will leave a free man. To clear his name, he becomes an FBI informant, recording conversations with his roommate and business partner, Brant Holloway, and his associate Lyle Livesay. Therin's work results in indictments on multiple counts of bank fraud related to the luxury car scheme, plus the arrest of a Russian mobster in Ukraine. But even with the criminals behind bars, will Therin's life ever go back to normal?  

In part 2 of this 2022 episode, Therin Miller's exciting new business venture with his roommate, Brent Holloway, is quickly becoming a nightmare. Not only does the luxury-car dealership seem to be part of an elaborate scam, but his girlfriend, Kristin, uncovers a connection to some very dangerous people, including notorious Russian-born mobster Mani Chulpayev. Therin could be an accessory to some serious crimes. Terrified of going to prison, or worse, he and Kirsten come up with a plan. 

In this 2022 episode, National Guardsman Therin Miller never imagined that placing an online ad for a roommate would result in something far scarier than anything he faced on two tours of combat zone duty. His new roommate, Brant Holloway, is a friendly, well-mannered local business owner. The two become fast friends, so when Brant suggests they go into business together, Therin is intrigued. Before he realizes it, Brant and his adviser, Lyle Livesay, have drawn him into a crime ring involving luxury cars and the Russian mob. His escape ― helped by his girlfriend, also a National Guard member ― is a ta...

The heartwarming story of a homeless veteran, Johnny Bobbitt, who spends his last $20 to help a stranded woman captures national media attention when the woman and her boyfriend start a GoFundMe campaign to help him get on his feet. Kate McClure and Mark D'Amico raise more than $400,000 in just a few weeks. However, when things don't seem to add up, investigators quickly learn this story is all based on a lie.

In part 2, Kelly and her husband Ryan, who is retired from the Navy, are reeling from the theft of his Facebook account and fear it may be used for military-related scams. World-famous wildlife photographer Paul Nicklen is fighting his own battle against scammers impersonating him on social media. His impostors have stolen thousands of dollars from fans who think they are donating to his causes or carrying on a romantic relationship with him. To make matters worse, both Kelly and Paul have reported impostor accounts to Meta and have been told those fake accounts aren't violating the terms of...

National Geographic photographer Paul Nicklen is renowned for incredible, one-of-a kind images of polar bears, leopard seals, narwhals and other unique species in some of the world's coldest, most menacing climates. Sharing these intimate portraits and his experiences in places few will ever visit has gained him a large, devoted following on social media. Unfortunately, scammers have also taken notice and are operating hundreds of impostor accounts targeting his followers. Meanwhile, a veteran and his wife fight to reclaim his highjacked Facebook account from scammers.

YouTube star Kitboga has turned scam baiting into performance art, delighting his 3.3 million followers with his many characters and laughs at the expense of online criminals. It started out as pure curiosity, and a way to avenge his grandparents who'd been victims of scams, but along the way, he's helped return money and hijacked accounts to victims, and he's taught a lot of viewers how online scams work. Bob sits down with Kitboga for a humorous and enlightening conversation.