LabMind

LabMind

By: ARUP Laboratories

Language: en

Categories: Science, Life

Join Dr. Jon Genzen, professor of pathology with the Spencer Fox Eccles School of Medicine at the University of Utah and chief medical officer at ARUP Laboratories, as he explores the people, ideas, and innovations that shape the clinical lab community.

Episodes

An Interview With Danny Diaz: The Power of Resilience
Jan 06, 2026

Change is the new constant—especially in clinical laboratories and healthcare organizations. In this episode of LabMind, Danny Diaz, senior director of Clinical Application Services at Memorial Sloan Kettering Cancer Center, shares why resilience is more than a buzzword—it’s an imperative. As he explores his own career journey, Diaz offers practical strategies for building networks, advancing ideas, advocating for yourself, and driving meaningful transformation.


Related Information:

When Uncertainty Knocks: How To Regain Control and Reclaim Confidence https://www.linkedin.com/pulse/when-uncertainty-knocks-how-regain-control-reclaim-confidence-diaz-hn6we/?trackingId=XcqMp8lVT6upzDtJUH%2Fnfg%3D%3D Duration: 00:34:43

An Interview With Dr. Kelly Doyle: Detecting G6PD Deficiency in Children
Dec 16, 2025

Glucose-6-phosphate dehydrogenase (G6PD) deficiency is a genetic condition that can lead to life-threatening hemolysis in both children and adults. Early and accurate diagnosis is critical, but identifying G6PD deficiency in newborns and young children isn’t always straightforward—most reference intervals are based on adult values, which don’t necessarily apply to pediatric patients. In this interview, Dr. Kelly Doyle, an ARUP medical director of Special Chemistry, Endocrinology, and Mass Spectrometry, shares insights from novel methods to establish pediatric-specific reference intervals. Using an innovative indirect approach and a large dataset of patient results, Dr. Doyle explains how th...

Duration: 00:34:00
An Interview With Dr. Brian Jackson: The LabMind Journey
Nov 17, 2025

After seven years and almost 100 episodes of LabMind recorded, Dr. Brian Jackson, former medical director at ARUP Laboratories and faculty with the Spencer Fox Eccles School of Medicine at the University of Utah, has moved into a new clinical laboratory leadership position at the University of Maryland—leaving the podcast mic behind for a clinical challenge he always knew he wanted to take in his career. During Dr. Jackson’s final episode, he shares his thoughts on a variety of topics, including the state of U.S. healthcare and the contributions of pathology, while also reflecting on his time host...

Duration: 00:39:05
An Interview With Dr. Shaiba Ansari-Ali: Resilience in Medicine and in Life
Oct 13, 2025

In 2016, Dr. Shaiba Ansari-Ali, a rheumatologist with Northwestern Medicine, experienced a near-fatal stroke that was followed by a misdiagnosed case of sepsis. In this interview, she explains how her positivity and tenacity were key to her successful rehabilitation and recovery, and she illustrates how this experience has made her a better physician despite her physical limitations.

Related Information:

YouTube Series: “Mansplaining Medicine” (https://www.youtube.com/channel/UCkpqin9U2WgT423DqJo2guQwould) Book: “When the Doctor Has a Stroke: (How I recovered, and you can too)” (https://www.amazon.com/dp/B08LNLCLF9/ref=cm_sw_r_c...

Duration: 00:43:13
An Interview With Cherise Shockley: How Laboratory Data Can Empower Patients
Sep 08, 2025

As laboratory professionals, we’re often focused on our critical role as part of the healthcare team in delivering results to providers. But, do we ever stop and think about the power laboratory data can have in the hands of the patients themselves? In this interview, Cherise Shockley, a diabetes social media advocate, describes her experience being diagnosed with an under-recognized form of diabetes and shares how her continuous glucose monitor (CGM) and laboratory test results have helped her take control of her disease and her life.

Duration: 00:39:00
An Interview With Dr. Benjamin Bradley: The Central Role of Clinical Laboratories in Controlling Emerging Pathogens
Aug 07, 2025

Whenever a new infectious disease enters the scene (or reenters, as in the case of measles), developing precise and accurate diagnostic tests as quickly as possible is critical. In this interview, Dr. Ben Bradley, ARUP medical director of the Institute for Research and Innovation in Infectious Disease Genomic Technologies, High Consequence Pathogen Response, Virology, and Molecular Infectious Diseases, describes various challenges in rapidly setting up and maintaining testing capacity for these kinds of diseases and why we need collaboration between academic, clinical, and public health labs.


Webinar: Emerging Viral Diseases: A 2025 Update for Laboratorians...

Duration: 00:40:53
An Interview With Dr. Ryan Metcalf: The Art and Science of Creating a Clinical Guideline
Jul 10, 2025

In this age of algorithms, how do we ensure clinical care is both science based and personalized? In this interview, Dr. Ryan Metcalf, section chief of Transfusion Medicine at ARUP Laboratories and University of Utah Health and associate professor of Pathology at the University of Utah School of Medicine, shares the story behind the new platelet transfusion guideline from the Association for the Advancement of Blood and Biotherapies (AABB). He describes how the authors addressed patient-specific variation and the inherent uncertainty of scientific evidence. 

Related Information: 

Platelet Transfusion: 2025 AABB and ICTMG International Clinical Practice Gu...

Duration: 00:44:49
An Interview With Dr. Octavia Peck Palmer: Diversity, Equity, and Personalized Medicine
Jun 19, 2025

Health equity and personalized medicine share a common goal: tailoring care to the needs of each individual. In this interview, Dr. Octavia Peck Palmer from the University of Pittsburgh Medical Center, immediate past president of ADLM, explains how diversity is foundational to advancing clinical science and improving patient outcomes.

Duration: 00:43:13
An Interview With Dr. David Fajgenbaum: Embracing the “Ignorome” To Expedite Clinical Science
May 21, 2025

After nearly dying from a mysterious disease during medical school, Dr. David Fajgenbaum dedicated his career to breaking down barriers in biomedical research. Fajgenbaum is now an associate professor of medicine at the University of Pennsylvania and cofounder of Every Cure. In this conversation, we discuss his personal diagnostic journey and the errors and delays he encountered along the way. We also explore why academic medicine needs to go beyond generating disparate pieces of scientific knowledge and instead turn that information into nodes on a network that spans specialty silos to speed the discovery of effective treatments.

Duration: 00:40:40
An Interview With Amanda Openshaw: The Laboratory Is a Mystery Machine of Diagnostics
Apr 01, 2025

Every specimen represents a potential mystery, and laboratory professionals often play the role of detectives. For the 2025 Lab Week episode of LabMind, Amanda Openshaw, a genetic counselor at ARUP, shares examples illustrating the importance of good investigative work in the laboratory to discover accurate diagnoses. 

Duration: 00:47:09
An Interview With Dr. Qinwen Mao: Why We Need Better Laboratory Tests for Dementia
Mar 07, 2025

Why hasn’t there been more progress in developing therapies for Alzheimer’s disease and related forms of dementia? One reason has been the lack of specific laboratory tests that can properly diagnose and characterize these diseases. In this interview, Dr. Qinwen Mao from the University of Utah describes how her research team is helping to bring new blood and cerebrospinal fluid biomarkers into clinical practice to step up the fight against these devastating diseases. 

Related Information: Webinar: Innovations in Diagnostics for Alzheimer’s Disease and Related Dementias (aruplab.com/AlzInnovations) 

Duration: 00:25:43
An Interview With Dr. Keith Elkins: What Doctors Really Want From Their Clinical Laboratories
Jan 24, 2025

As laboratory professionals, we may think we have a good understanding of how physicians use our services. But how often do we ask them for practical feedback? In this interview, family physician Dr. Keith Elkins shares his perspectives on what clinical laboratories and pathologists do well, and what opportunities they may be overlooking to better support frontline clinical care. 

Duration: 00:34:28
An Interview With Beverly Rauch: Regulating the Safety and Effectiveness of Clinical Laboratory Testing
Dec 14, 2024

Many people in the healthcare profession know that clinical laboratories are under more rigorous regulatory scrutiny than just about any other area of medicine. What they may not know is that the New York State Department of Health (NY DOH) was the pioneer in laboratory regulation, starting long before the implementation of either the FDA Medical Device Amendments or the Clinical Laboratory Improvement Amendments (CLIA) of 1988. In this interview, Beverly Rauch, MS, director of the NY DOH’s Clinical Laboratory Evaluation Program (NY CLEP), describes its process for granting permits, inspecting laboratories, and approving assays, and what the new FD...

Duration: 00:33:13
An Interview With Dr. Jenna Rychert: Demystifying Data Analysis for the Clinical Lab
Nov 19, 2024

In this age of ChatGPT, artificial intelligence (AI), and machine learning, laboratory professionals might think they need to be experts in sophisticated new technology to glean insights from laboratory data. But as ARUP’s medical director of operational informatics Dr. Jenna Rychert points out in this interview, data analysis doesn’t always have to be complicated to provide meaningful value.
Related Information: Laboratory-Developed Tests Account for a Small Minority of Tests Ordered in an Academic Hospital System [hyperlinked to: https://pubmed.ncbi.nlm.nih.gov/37265129/ 

Duration: 00:31:20
An Interview With Dr. Suzanne Dintzis: The Human Side of Pathology’s Digital Transformation
Oct 14, 2024

Anatomic pathology is on the verge of its biggest technologic shift in over a century. Making a smooth transition will require leadership to pay as much attention to the human impact as to the technology itself. In this discussion, Dr. Suzanne Dintzis from the University of Washington explains why hospital and department leaders will need to partner with front-line laboratory professionals and pathologists who perform the day-to-day work. 

Duration: 00:41:45
An Interview With Dr. Jonathan Genzen: Answering Your Questions About the FDA’s Final Rule on LDTs
Sep 10, 2024

As of September 2024, there remains enormous uncertainty about the FDA’s final rule on laboratory-developed tests (LDTs). Will it hold up in court? Which tests are subject to which requirements? How can laboratories best prepare? In this interview, Dr. Jonathan Genzen, ARUP’s chief medical officer and senior director of governmental affairs, responds to questions sent in by members of the laboratory community. 

Related Information: 

ARUP Resources on the FDA’s Final Rule on Laboratory-Developed Tests (https://www.aruplab.com/fda-ldt-final-rule)ARUP Webinar--The FDA’s Final Rule on LDTs: What You Need To Know (https://yo...

Duration: 00:43:54
An Interview With Dr. Vikas Saini: Creating a More Just, Effective, and Affordable Healthcare System
Aug 13, 2024

Fixing American healthcare will require more than mere tweaks around the edges. Dr. Vikas Saini, president of the Boston-based Lown Institute, believes that it will require a return to medicine’s humanist roots. In this interview he describes some of the ways in which many healthcare organizations prioritize revenue and profit over patients and communities. He also explains why he remains optimistic that Hippocratic principles will ultimately prevail. 

Related Information: 

Lown Institute (https://lowninstitute.org/)2024 Top Hospitals: America’s Most Socially Responsible Hospitals (https://lownhospitalsindex.org/the-most-socially-responsible-hospitals-in-the-u-s-2024/)2023 Shkreli Awards: The Lown Institute’s Top Ten List...

Duration: 00:39:56
An Interview With Isak Schmidley: What ASCP's Youngest MLS Can Teach Us About Recruiting the Next Generation of Laboratory Scientists
Aug 05, 2024

Clinical laboratories offer great careers, but lack of awareness and other barriers can prevent excellent candidates from pursuing laboratory science professions. In this interview, Isak Schmidley, MLS(ASCP), explains how he first stumbled across medical laboratory science while attending community college in his early teens and then persevered past age stereotypes to land his first hospital laboratory job at the impressive age of 16. He shares advice for laboratory leaders on what his generation expects from employers and tips on how to recruit the next generation. 

Duration: 00:21:48
An Interview With Isak Schmidley: What ASCP's Youngest MLS Can Teach Us About Recruiting the Next Generation of Laboratory Scientists
Jul 25, 2024

Clinical laboratories offer great careers, but lack of awareness and other barriers can prevent excellent candidates from pursuing laboratory science professions. In this interview, Isak Schmidley, MLS(ASCP), explains how he first stumbled across medical laboratory science while attending community college in his early teens and then persevered past age stereotypes to land his first hospital laboratory job at the impressive age of 16. He shares advice for laboratory leaders on what his generation expects from employers and tips on how to recruit the next generation. 

Duration: 00:21:48
An Interview With Dr. Brian Shirts: Preventing Hereditary Cancer Through Genealogy
Jul 02, 2024

Most hereditary cancers, including those associated with BRCA1 mutations and Lynch syndrome, can be prevented through a combination of genetic testing, surveillance, and surgery. Yet only a small minority of eligible individuals currently receive this lifesaving intervention. In this interview, Dr. Brian Shirts, director of the Institute for Public Health Genetics at the University of Washington, discusses a new nonprofit organization that uses family connections to identify individuals at high risk for hereditary cancers and other adult-onset hereditary diseases. 
connectmyvariant.org 
#connectmyvariant 

Duration: 00:34:39
An Interview With Dr. Yuan Ji: Bringing Pharmacogenomics Into Mainstream Clinical Practice
Jun 05, 2024

Due to genetic variation, patients metabolize and respond to medications in vastly different ways, so why do most drug therapy regimens continue to be one-size-fits-all? In this interview, Dr. Yuan Ji, ARUP’s section chief of Molecular Genetics and Genomics, discusses how currently available genetic tests can be used to improve both the safety and effectiveness of pharmacotherapy.

Related Content:
Current Clinical Pharmacogenomic Testing: How Do Clinical Laboratories Stay on Top of Changes to Technologies, Professional Guidelines, and Regulations?   https://arup.utah.edu/education/ji-pharmtest-2024.php 

Duration: 00:39:53
An Interview With Dr. Jane Dickerson: Building a Professional Community for Laboratory Stewardship
May 01, 2024

Since its founding in 2013 at Seattle Children’s Hospital, PLUGS (Patient-Centered Laboratory Utilization Guidance Services) has brought together laboratory professionals, genetic counselors, clinicians, patients, and insurance companies across the country to improve the application of laboratory tests in clinical practice. In this interview, PLUGS cofounder Dr. Jane Dickerson describes some of the ingredients that have contributed to the program’s remarkable success. 

Duration: 00:27:46
An Interview With Dr. Eddie Stenehjem: What It Means for a Laboratory to Be Part of the Patient Care Team
Mar 21, 2024

Dr. Eddie Stenehjem, Vice Chair of Medicine at the University of Colorado, knows a lot about clinical laboratories. As an infectious disease physician and former cochair of Intermountain Healthcare’s laboratory stewardship committee, he has deep respect for the knowledge and dedication that laboratory professionals bring to patient care. In this interview he discusses why clinician-lab collaboration is vital, and how labs can improve communication and relationships with clinical colleagues. 

Duration: 00:42:14
An Interview With Dr. Joseph Rudolf: How Will Automation Change Clinical Laboratories?
Feb 28, 2024

There’s plenty of excitement around laboratory automation. But which tasks are good candidates for automation, and which are poor candidates? What risks need to be managed? And what are the implications of automation for lab professionals? In this interview, Dr. Joseph Rudolf, medical director of ARUP’s Automated Core Laboratory, shares his insights along with some predictions for the future.

Duration: 00:19:54
An Interview With Dr. Karen Moser: Solving Coagulation Mysteries One Patient at a Time
Jan 31, 2024

Diagnosis involves much more than a number on a lab report. This is particularly true when the patient has disordered bleeding or clotting. In this interview, Dr. Karen Moser from the University of Utah Department of Pathology describes some of the ways she works with her laboratory and clinician colleagues to ensure that patients get the answers and the therapies they need. 

Duration: 00:27:59
An Interview With Nancy Ross: The Human Side of Quality Management
Dec 20, 2023

What does it mean to have a quality culture? Technical competence and strict adherence to protocols are certainly part of the story. But so are factors such as workforce engagement and customer service. In this interview, Nancy Ross, assistant director of clinical pathology and quality at Montefiore Medical System and the founder of Improov, a laboratory improvement consulting company, draws on her diverse career experience to argue for a holistic and people-centered approach to quality management.

Duration: 00:29:26
An Interview With Dr. Ryan Metcalf: Why Quality Management Is Critical to the Long-Term Success of Healthcare AI
Nov 30, 2023

A public debate is raging around the regulation of artificial intelligence (AI). One side argues that AI is potentially dangerous and needs to be carefully controlled, whereas the other side argues that any regulation would slow innovation. In this interview, Dr. Ryan Metcalf, section chief of Transfusion Medicine and medical director of Transfusion Service/Blood Bank at ARUP Laboratories, makes a strong case for a safety-first approach to healthcare AI. He also explains why embedding AI development and use within a strong quality management framework could actually lead to more innovation over the long term, even as it prevents...

Duration: 00:36:21
An Interview With Drs. Meghan Delaney and Eric Konnick: How FDA Restrictions on Laboratory-Developed Tests Will Harm Patients and Increase Costs
Nov 06, 2023

The FDA recently announced a plan to regulate laboratory-developed tests (LDTs) as medical devices. In this interview, Dr. Meghan Delaney from Children’s National Hospital and Dr. Eric Konnick from the University of Washington explain why many tests that are critical to patient care, particularly in the areas of pediatrics, transplantation, and rare diseases, may become unavailable if the rule the FDA has proposed is enacted. Other tests may remain available, but at a significantly increased cost. Dr. Jonathan Genzen, ARUP’s chief medical officer and cohost of this episode, describes how laboratory professionals can provide public feedback to the...

Duration: 00:41:45
An Interview With Dr. Ila Singh: What the TRUU-Lab Initiative Has Taught Us About Laboratory Test Names
Oct 19, 2023

Dr. Ila Singh, chief of laboratory medicine at Texas Children’s Hospital, founded the Test Renaming for Understanding and Utilization in the Laboratory (TRUU-Lab) initiative several years ago to tackle challenges related to the nonstandardized and uninformative naming of laboratory tests. In this interview, Dr. Singh describes the surveys her CDC-funded collaborative has conducted with hundreds of physicians and other providers, and she shares insights about how to improve the ordering of tests through more effective naming.

Related Information:

Click Here to Listen to this Podcast Episode on the ARUP EDU Official Website.Click He...

Duration: 00:24:46
An Interview With Dr. Michael Cohen: Blunt Advice for Navigating a Career in Academic Medicine
Aug 30, 2023

Individuals pursue careers in academic medicine for many reasons. A love of organizational politics is rarely one of them, but faculty need to understand potential landmines if they are to avoid them. In this interview, Dr. Michael Cohen, a professor emeritus of pathology at Wake Forest University, draws on his experiences serving on faculty and in senior leadership at multiple institutions to explain how to thrive within the paradoxes of academic medicine.

Click here to listen to this episode on ARUP's website.


Related Information:
VIDEO LECTURE:
A Discourse on Working...

Duration: 00:31:24
An Interview With Glen Garrick: Sustainability in Healthcare Organizations
Aug 17, 2023

Sustainability is a hot topic for American corporations, and health systems are no exception. In this interview, Glen Garrick, system sustainability director for Intermountain Healthcare, explains how his and other healthcare organizations are addressing their environmental, social, and governance responsibilities. He also describes how clinical laboratories can make the most positive impact.

Related Information:
New Building Embodies ARUP’s Commitment to Environmental Stewardship
ARUP’s Environmental Sustainability Efforts Pay Off
Recycling Coalition of Utah Names ARUP the Thomas A. Martin Business Recycler of the Year
Impressive New Structure Will Enhance ARUP’s Envi...

Duration: 00:37:36
An Interview With Dr. Marc Couturier: Keys to Laboratory Success in the Next Pandemic
Aug 01, 2023

Three and a half years after the emergence of COVID-19 is a good time to reflect on the capabilities of U.S. laboratories to respond to future pandemics. In this interview, Dr. Marc Couturier, medical director of Emerging Public Health Crises at ARUP Laboratories, explains how the U.S. laboratory sector has improved in its ability to respond quickly to emerging and reemerging infections, but he emphasizes the need to go further. He specifically explains why testing can’t be rapidly scaled up unless there’s tight coordination between public health labs and clinical labs (particularly reference labs and larg...

Duration: 00:40:01
An Interview With Clint Child: Bridging the Cultural Divide Between Nursing and Laboratory Medicine
Jul 11, 2023

Nurses and laboratory professionals rely on each other to ensure accurate test results, but their relationships are sometimes challenging. As president of St. Alphonsus Medical Center in Nampa, Idaho, as well as a registered nurse with a doctorate degree in nursing practice, Clint Child often mediates when these two professional cultures collide. In this interview, he explains why nursing practice is less predictable and requires greater flexibility than laboratory practice. He also shares his perspective on why it’s valuable for hospital leaders to have strong ties to their local communities.

Click Here...

Duration: 00:32:51
An Interview With Dr. Andy Hoofnagle: Why Different Platforms Can Give Different Results for the Same Test, and What Can Be Done About It
Jun 19, 2023

Physicians and patients expect laboratory tests to produce the same results, regardless of where they are performed. Unfortunately, that’s not always the case, even for FDA-approved assays. As the current chair of the College of American Pathologists committee for accuracy-based proficiency testing, Dr. Andy Hoofnagle is an authority on this industrywide problem. In this interview, he explains the root causes of inconsistent results across platforms, and how manufacturers, regulators, and professional societies might work together to solve it.

Responses from the FDA and manufacturer can be found at https://arup.utah.edu/education/podcasts/labmindEp68.php....

Duration: 00:37:07
An Interview With Dr. Lauren Pearson: Lessons Learned From Automating a Hospital Laboratory
May 01, 2023

The key to successful clinical lab automation doesn’t lie in the instruments or the conveyor belt. It lies in clarifying what the organization most needs to improve (labor efficiency? turnaround time? reliability?) followed by optimizing those factors through modeling and planning. In this interview, Dr. Lauren Pearson, ARUP’s chief medical officer for University of Utah Health, shares lessons she has learned from her recent automation projects.

To view this podcast episode on the ARUP website: https://arup.utah.edu/education/podcasts/labmindEp67.php

To register for Dr. Pearson's upcoming webinar enti...

Duration: 00:31:40
An Interview With Dr. Susan Edralin: What Laboratory Leaders Aren’t Discussing With Hospital Administrators, But Should Be
Apr 03, 2023

For her doctoral dissertation, Dr. Susan Edralin dove into the issue of communicating the value contribution of pathology and laboratory medicine to healthcare administrators. What she found in her conversations surprised her. In this interview, she lists some of the misunderstandings regarding laboratory value and describes how lab directors can raise the status of their laboratory operations and expert staff.

To access this episode on the ARUP website: https://arup.utah.edu/education/podcasts/labmindEp66.php 

Duration: 00:25:32
An Interview With Dr. Bert Ley: Understanding the U.S. Patent System
Mar 20, 2023

You know what a patent is, but do you know what’s patentable in the field of laboratory diagnostics? Or how patent law has changed over the years? In this interview, Dr. Bert Ley, a registered patent agent with decades of experience in the clinical laboratory industry, unpacks some of the mysteries of the U.S. patent system and how it ultimately benefits society.

Duration: 00:32:18
An Interview With Drs. Tammy Smith and Lisa Peterson: Optimizing Laboratory Testing for Autoimmune Neurologic Disease
Feb 23, 2023

Laboratory testing can either lead to the correct diagnosis or take a clinician down a blind alley, depending on how carefully the tests are selected and performed. In this interview, a practicing neurologist (Dr. Tammy Smith) and a clinical laboratory immunologist (Dr. Lisa Peterson) explain some of the complexities of laboratory diagnosis of autoimmune neurologic disease, and how to ensure good diagnostic outcomes.

Duration: 00:33:07
The Challenge of Newborn Drug Testing
Jan 20, 2023

Many hospitals test newborn babies for exposure to drugs of abuse. Although this sounds fairly straightforward, in practice it has been difficult to standardize testing protocols, let alone keep up with substance use trends. Compared with other areas of laboratory medicine, drug testing is also associated with unique social and legal ramifications, specimen collection processes, and result reporting decisions. In this interview, Dr. Gwen McMillin describes current academic perspectives on these issues, and where she sees the field heading.

Duration: 00:34:38
Amplifying the Voice of the Patient
Jan 10, 2023

Within our current healthcare institutions, patients’ voices are often drowned out by the voices of providers, scientists, and industry. Andrea Downing’s life work is to fix this. As a BRCA1 cancer previvor and a patients’ rights activist, she was a spokesperson for one of the plaintiffs in the U.S. Supreme Court case that ultimately overturned gene patenting. Years later, while moderating an online patient support group, she discovered a major privacy vulnerability in Facebook, which led her into cybersecurity research. In this interview, she chronicles her journey and lays out her vision for patients as cocreators within medici...

Duration: 00:34:07
‘Think Different’ About Quality Control
Nov 23, 2022

To most laboratorians, quality control is all about rules, metrics, and thresholds. To Dr. Fred Strathmann, on the other hand, it’s about gaining understanding of the underlying processes. In this interview, he shares examples of ways to think more deeply about measurements in order to drive organizational improvement.



Duration: 00:30:10
How to Create a More Welcoming Workplace for Women
Oct 12, 2022

ARUP Laboratories was recently recognized by Forbes Magazine as being among the country’s best workplaces for women. In this interview, ARUP’s president, Dr. Tracy George, explains how companies can create healthier models of work-life balance that support women (and men) in their personal and professional roles.

Duration: 00:27:00
A Legacy of Leadership in Clinical Pathology
Aug 24, 2022

The curricula of pathology and laboratory medicine training programs are heavily weighted toward technical and medical knowledge. In this interview, Dr. Wayne Chandler makes the case for more emphasis on leadership training, and he shares experiences from his 40-year clinical pathology career that illustrate the impact of people skills.

Duration: 00:36:48
Keys to Recruiting and Retention in a Tough Labor Market
Jul 26, 2022

In 2022, laboratory professionals have more choices about whom to work for and whether to even continue working in laboratory medicine. In this discussion, Stephanie Whitehead, MBA, MPH, MLS(ASCP), executive director of pathology and laboratory services at University Health, San Antonio, describes what managers should be doing to recruit and retain exceptional staff.

Duration: 00:38:45
A Sensible Approach to LDT Regulation
Jul 26, 2022

The VALID Act currently being debated in Congress would increase the regulatory burden on clinical laboratories. In this interview, Dr. David Grenache from TriCore Laboratories and the University of New Mexico, together with Dr. Vince Stine from the American Association for Clinical Chemistry, explain why VALID would slow down innovation while it raises costs, and why VALID appears to be designed to benefit a particular industry sector rather than patients.

Duration: 00:28:24
An Organizational Strategy for Workplace Mental Health
May 18, 2022

Despite their explicit healthcare mission, clinical laboratories often fall short when it comes to employee mental health. Laboratory managers know how to troubleshoot an assay or write a procedure, but how many know how to support an employee with crippling anxiety or de-escalate an emotional crisis? In this discussion, Brysen Bocchino, CMHC, NCC, ARUP’s newly hired mental health clinician, describes an innovative model for recognizing and addressing mental health needs in the workplace.

Duration: 00:31:19
A Look Into the Future of Lab Medicine
Apr 15, 2022

How will lab testing be different a decade from now? Many answers are likely to be found in the numerous projects championed by the roughly 200 medical directors and scientists of the ARUP Institute for Clinical and Experimental Pathology. In this discussion, Dr. Adam Barker, chief scientific officer for ARUP Laboratories, explains how and why these R&D scientists are prioritizing the practical needs of patients and their providers.

Duration: 00:28:39
Nudging Physicians Toward Better Use of Diagnostic Tests
Mar 22, 2022

Improving physicians’ use of laboratory tests is not usually a problem of motivation. They’re already motivated to deliver high-quality care to their patients. More often, it’s about choice architecture, i.e., making sure that correct choices are easier to make than incorrect ones. In this discussion, Dr. Valerie Vaughn explains the science behind nudging and choice architecture. She also explains how her own research convinced her that improving the use of diagnostic tests is often the key to improving therapeutic outcomes.

Duration: 00:41:09
How Transgender Medicine Is Changing Laboratory Practices for the Better
Feb 08, 2022

The needs of transgender and nonbinary patients are compelling laboratories to reexamine historic practices in areas such as patient demographics, reference intervals, and terminology. In this discussion, Drs. Joely Straseski and Jenna Rychert express confidence in the laboratory community's ability to meet the needs of both patients and clinicians by embracing fundamental principles of biology and respect for individuals.

Duration: 00:28:33
An Interview With Dr. Gary Procop: His Vision for Responsive Certification in Pathology
Dec 20, 2021

Many physicians see board certification as a one-time hurdle along their career pathway. Dr. Gary Procop, incoming CEO of the American Board of Pathology, sees it instead as a longitudinal partnership “to help make great pathologists, and make great pathologists greater.” In this discussion he explains how ABPath and other specialty boards are using adult learning theory to make their programs more adaptive and relevant to real world clinical practice.

Duration: 00:12:25
Using Genetics to Solve Medical Cold Cases of Hemolytic Anemia
Nov 16, 2021

It’s surprisingly common for individuals to harbor undiagnosed genetic conditions. For example, newborns with abnormally high bilirubin levels often reach adulthood without any discovery of the biologic cause. In this discussion, Dr. Archana Agarwal delves into the value of using focused genetic panels to end the diagnostic odysseys for about half of these patients while potentially avoiding risky and expensive diagnostic workups down the road.

Duration: 00:24:31
An Interview With Lab Superheroes: Stories of Ingenuity, Creativity, and Grit (Part II)
Nov 01, 2021

When most people think of laboratorians, they picture introverts following rigid processes to perform technical tasks. These stereotypes sell laboratory professionals short. True, laboratory testing does involve technical chemistry and biology tasks, and some scientists might be introverts, but our field is far broader than this picture suggests. In this two-part episode, Stephanie Whitehead from the University Health System San Antonio and Kathy Sakas from NW Laboratory (Part I), and Chris Bradley from Wisconsin Diagnostic Laboratories, along with Charles Daniels and Karen Corson from Adventist Health (Part II), shatter these stereotypes with their stories of ingenuity, creativity, and sheer...

Duration: 00:32:30
An Interview With Lab Superheroes: Stories of Ingenuity, Creativity, and Grit (Part I)
Oct 14, 2021

When most people think of laboratorians, they picture introverts following rigid processes to perform technical tasks. These stereotypes sell laboratory professionals short. True, laboratory testing does involve technical chemistry and biology tasks, and some scientists might be introverts, but our field is far broader than this picture suggests. In this two-part episode, Stephanie Whitehead from the University Health System San Antonio and Kathy Sakas from NW Laboratory (Part I), and Chris Bradley from Wisconsin Diagnostic Laboratories, along with Charles Daniels and Karen Corson from Adventist Health (Part II), shatter these stereotypes with their stories of ingenuity, creativity, and sheer...

Duration: 00:32:56
The People of Pathology
Aug 26, 2021

Dennis Strenk, PA(ASCP)CM, has interviewed more than 70 people in pathology and laboratory medicine for his podcast, “People of Pathology.” We discuss the remarkable range of backgrounds, professional interests, and career paths he’s encountered, and why it’s never too late to pursue a laboratory career.

Duration: 00:25:52
Person-Centric Innovation to Improve Diagnostic Testing in Global Health
Jul 30, 2021

Global health is ultimately achieved by meeting the health needs of people in diverse real-world settings. Creative innovations developed to meet the needs of lower-resourced countries can often benefit wealthy countries as well. In this discussion, Dr. Karen Heichman, director of diagnostics for the Bill and Melinda Gates Foundation, explains the need for fast, inexpensive testing that is easy to perform in any location. She also discusses the value of bringing large corporations, government agencies, and nonprofits together to accomplish these breakthroughs and, in the Foundation’s words, “help all people live healthy, productive lives.”

Duration: 00:42:49
How Do You Continue Building a Great Company?
Jul 09, 2021

Andy Theurer recently became the seventh CEO in ARUP’s almost 40-year history. In this interview, he reflects on lessons learned from all six of his predecessors, shares why he’s been skipping to work almost every day for the more than 30 years he’s been with ARUP, and talks about how he hopes to guide the future of ARUP.

Duration: 00:28:51
The Cultural Legacy of a CEO
Jun 18, 2021

Dr. Sherrie Perkins never planned, nor aspired, to become CEO of a large clinical laboratory business. But after a long and successful career as an academic hematopathologist, she was tapped as the sixth chief executive in ARUP Laboratories’ nearly 40-year history. In this interview, she describes her journey from art student to pathologist, how every CEO leaves a distinctive mark on a company, and why diversity and inclusion are so important to ARUP’s future.

Duration: 00:13:20
Where Is Pathology Heading?
Jun 16, 2021

Few guests on LabMind have been as attuned to broad technologic trends in pathology as Dr. Joseph Anderson. He has worked in multiple settings, including private practice, academia, and industry, and is currently engaged in with several early-stage pathology companies. Anderson also hosts a podcast in which he interviews leaders in the domain of digital pathology. In this interview, we discuss his insights into what’s required for successful innovation, and why he’s optimistic about pathology’s future.

Duration: 00:31:06
A Patient Perspective on Diagnostic Testing
May 26, 2021

Patients’ needs and preferences don’t always match the preconceived notions of laboratory and medical professionals. In this interview, Heidi Wallis, president of the Association for Creatine Deficiencies, shares her family’s diagnostic odyssey. She also provides insights about how the biomedical establishment could better serve families like hers. Ms. Wallis has two children with GAMT deficiency, an inherited disorder that prevents the body from producing creatine. Her children were diagnosed in very different ways, with very different consequences.

See more about Heidi's story:
GAMT Deficiency: The Power of Newborn Screening
Association for Creatine Deficiencies

Duration: 00:35:31
Personalizing Transfusion Medicine
May 10, 2021

Transfusion medicine has arguably led other pathology subspecialties in improving patient safety through industrial quality management and standardization methods. However, standardization practices, such as the use of transfusion triggers, are in some respects a one-size-fits-all approach. And as we undoubtedly know, real patients aren't standardized. In this discussion, Ryan Metcalf, section chief for transfusion medicine in the University of Utah Department of Pathology, describes the development of data visualization tools to help surgeons and anesthesiologists optimize their transfusion decisions based on individual patient needs.

Duration: 00:33:01
Improving Diagnostics in Medicine
May 04, 2021

Paul Epner’s more than four-decade career started at Abbott Diagnostics and has involved collaboration with the CDC and a tenure as president of the Clinical Laboratory Management Association (CLMA). He now serves as CEO of the Society to Improve Diagnosis in Medicine (SIDM). Throughout his career, Epner has been a powerful advocate for the role of laboratory professionals. In our special Lab Week interview, we discuss why diagnosis is a team sport, how cross-disciplinary collaboration is fundamental to the critical impact of laboratory medicine, and the overall quality of medical care.

Duration: 00:37:35
A Distinctive Diagnostic Partnership in Pediatrics
Mar 30, 2021

When Dr. Nicola Longo, professor of Pediatrics at the University of Utah, encounters a child with an undiagnosed syndrome, he has a unique resource: Dr. Marzia Pasquali, professor of pathology and section chief of Biochemical Genetics at ARUP Laboratories. Their connection extends back to high school in Parma, Italy, and grew through years of medical and scientific training, marriage, and clinical practice. In our discussion, they describe their combined life’s work to solve diagnostic mysteries and develop diagnostic tools to enable long, healthy, and productive lives in children who might otherwise face neurologic decline and early death.

Duration: 00:28:30
Ethics-Centered Leadership within the Healthcare Industry
Mar 08, 2021

Ron Weiss, MD, MS, MBA, served as president and COO of ARUP Laboratories in the early 2000s. He was one of the principle authors of ARUP's “Five Pillars” statement of ethical principles. He pulls from his experiences growing up with a family business to explain how ARUP's early success required both business acumen and patient-centered values. Weiss also discusses why he's optimistic about the future of U.S. healthcare.
Originally published June 21, 2019

Duration: 00:24:56
The Pandemic Year in Review
Feb 24, 2021

As an infectious disease physician and medical microbiologist, Dr. Kim Hanson has had a busy year. In this interview, she reflects on some of the successes during the COVID-19 era, such as the collaboration among rival regional health systems to provide testing for our communities. She discusses how COVID-19 testing needs are evolving, pointing to the pressing need for a national variant surveillance system in which academic medical center laboratories could play a large role. Finally, she offers some predictions for the coming year. 

Duration: 00:30:53
Why Every Health System Needs Doctors of Clinical Laboratory Science (DCLSs)
Jan 26, 2021

Nadine Fydryszewski is program director for the world’s first Doctor of Clinical Laboratory Science (DCLS) program at Rutgers University. Modeled after other health professional degree programs, including those for pharmacy and physical therapy, this doctorate-level role for clinical laboratorians was developed to complement interdisciplinary patient care teams. Brandy Gunsolus, the program’s first graduate, currently practices at Augusta University Medical Center in Georgia. In this conversation, the two explain what it took to get the DCLS program off the ground and why clinicians are so enthusiastic about including DCLSs on their care teams and hospital committees.

Duration: 00:41:40
An Interview with Dr. Jim Crawford, Mike Eller, and Chris Zavala
Jan 05, 2021

Duration: 00:25:25
An Interview with Rick Panning
Dec 02, 2020

Duration: 00:45:10
An Interview with Maddie Josephs
Nov 16, 2020

Duration: 00:30:35
An Interview with Dr. Jon Genzen
Nov 05, 2020

Duration: 00:40:47
An Interview with Diana Wilkins, Takara Blamires, and Misty Smith
Oct 12, 2020

Duration: 00:39:37
An Interview with Dr. Ryan Metcalf
Sep 28, 2020

Duration: 00:38:40
An Interview with Dr. Kathryn Gibson
Sep 14, 2020

Duration: 00:34:48
An Interview with Dr. Peter Weir
Sep 01, 2020

Duration: 00:45:11
An Interview with ARUP’s Supply Chain Management Team
Aug 03, 2020

Duration: 00:37:04
An Interview with Dr. David Grenache
Jul 28, 2020

Duration: 00:38:25
An interview with Dr. Julio Delgado
Jul 14, 2020

Duration: 00:40:03
An interview with Dr. Tracy Frech
Jun 24, 2020

Duration: 00:29:48
An interview with Dr. David Hillyard
Jun 16, 2020

Duration: 00:30:56
An interview with Pam Banning
Jun 09, 2020

Duration: 00:22:39
An interview with Drs. Kristi Smock and Karen Moser
Jun 01, 2020

Duration: 00:31:21
An interview with Dr. Robert Schlaberg
May 26, 2020

Duration: 00:36:18
An interview with Dr. Marc Couturier
May 16, 2020

Duration: 00:42:27
An interview with Sam Marsden
May 06, 2020

Duration: 00:25:09
An interview with Dr. Tracy George
Apr 24, 2020

Duration: 00:26:21
An interview with Drs. Patricia Slev and Jenna Rychert
Apr 16, 2020

Duration: 00:21:09
An interview with Dr. Hardeep Singh
Apr 06, 2020

Duration: 00:44:29
An interview with Dr. Mark Graber (Part II)
Jan 29, 2020

Duration: 00:23:20
An interview with Dr. Mark Graber (Part I)
Dec 11, 2019

Duration: 00:31:04
An interview with Elissa Passiment
Aug 27, 2019

Duration: 00:38:20
An Interview with Dr. Ila Singh
Jul 25, 2019

Duration: 00:30:57
An interview with Dr. Ana Stankovic
May 07, 2019

Duration: 00:40:53
An interview with Dr. Elaine Lyon
Feb 28, 2019

Duration: 00:37:40
An interview with Dr. Rita Horvath
Dec 05, 2018

Duration: 00:15:56
An interview with Dr. Harry Hill
Dec 05, 2018

Duration: 00:26:31
An interview with Dr. Mike Laposata
Dec 05, 2018

Duration: 00:41:35
An interview with Dr. Carl Wittwer
Oct 31, 2018

Duration: 00:29:39
An interview with Khosrow Shotorbani
Aug 09, 2018

Duration: 00:40:31
An Interview with Dr. Michael Astion: Serial Academic Entrepreneur
Jul 26, 2018

Duration: 00:37:31
An Interview with Dr. Andrew Fletcher: His Career Path and Expanding the Role of Pathologists
Jul 06, 2018

Duration: 00:34:44
An Interview with Dr. Carl Kjeldsberg (Part I): Founding and the Early Shaping of ARUP
Jul 06, 2018

Duration: 00:28:31